Contact Us

We are here to help with product questions, order updates, delivery tracking, address corrections, damaged or missing items, returns, refunds, privacy requests, and questions about our terms.

Email: support@temivu.com

For order-related requests, please include your order number, the email address used at checkout, and a brief description of the issue. If an item arrived damaged, incorrect, or incomplete, include clear photographs where appropriate. Tracking information is provided after dispatch when available.

Please do not send returns without first contacting us and receiving return instructions. Response times may vary during weekends, holidays, and unusually busy periods.